Now accepting orders for contactless pick up. ORDER NOW and #staystrongindoors.

Now accepting orders for contactless pick up. ORDER NOW and #staystrongindoors.

You may reach us at Landline: 8651-7780 Sms/Viber: 0929-1937333/0919-0745284

You may reach us at Landline: 8651-7780 Sms/Viber: 0929-1937333/0919-0745284

Operating Hours: 9:00AM - 5:00PM, Mondays - Fridays (Closed during holidays)

Operating Hours: 9:00AM - 5:00PM, Mondays - Fridays (Closed during holidays)

Toby's Sports

We are now offering easy and fast contactless pick-up at select Toby’s Sports stores with CHAT & COLLECT! Follow our easy instructions to get your hands on the best sports and fitness gear.

HOW TO ORDER

1.Browse our website for products you want to order. For a complete selection of products, please contact the store directly to check product availability.

 

2.Contact your chosen Toby’s Sports store directly via Viber/SMS during its operating hours. Store directory with individual Viber link is listed below. Please send the following information as the store needs these to process your inquiry/order:

    •        o Full Name
    •        Mobile Number
    •        Email Address
    •        Order/s (brand, type, and/or variant) with quantity

Submission of the following information gives consent to TOBY’S SPORTS, its affiliates and its service group to collect, use, store or otherwise process your personal data to verify, complete and deliver your purchase from said Company. Submission means you agree to the use of said data for analytics and commercial or marketing purposes; and agree to receive corporate communications from the Company and to the sharing of your information with its service providers who will deliver the items to your designated location.

TIP: For easy reference of store personnel, please send a screenshot of the product from our website via Viber.

 3.A branch representative will get in touch with you for your order confirmation with the below information. Do not pay prior to receipt of order confirmation

    •       Order #
    •       Full Name
    •       Mobile Number
    •       Email Address
    •       Order/s (brand, type, and/or variant) with quantity
    •       Total Amount

    HOW TO PAY

    1. The following modes of payment will be accepted. 
    •      o PayMaya
    •      o Credit Card (via PayMaya)
    •      Online Bank Transfer (BPI and BDO)
    •      o Bank Deposit (BPI and BDO)
    •      o GCash

    IMPORTANT: Available payment methods may vary per branch. Please contact the store directly for further assistance. Please note that we are not accepting installments at the moment.

    2. Proof of payment must be provided to the store. Once payment is confirmed, processing of order will begin. The following info will be sent to you by the branch representative:

    •     o Order #
    •     o Full Name
    •     o Mobile Number
    •     o Email Address
    •     o Order/s (brand, type, and/or variant) with quantity
    •     o Total Amount
    •     o Mode of Payment
    •     o Payment Status

    HOW TO RECEIVE ORDER

    1. A branch representative will inform customer what time his/her order will be ready for pick-up. For large orders, please ask our branch representative regarding our recommended vehicle size.
     
    2.Customer must pick up the item in the store or arrange for a courier to pick it up for delivery. You will be asked for your Name and Order Number, as well as the payment confirmation message when picking up your orders.
     
    3. If via courier, please make sure to provide the courier with your Name and Order Number. Please also note that we will take a photo of the items prior to pick up to make sure it was received by your courier in good condition. Toby’s Sports will not be liable for any losses or item damage while in transit. You may provide your courier with care reminders if necessary.
     
    4. Customer or courier to pick up the orders via our contactless pick-up inside the store.
     
    5. Store will only accommodate orders during its official store hours.
     
    6. Store can hold your paid order for two (2) days without charge. Store will start charging a storage fee of P100 per additional day.
     
    7. Success! Enjoy your gear and stay strong, indoors.

    STORE DIRECTORY

    These are the stores that are currently open for CHAT & COLLECT. We will add more stores soon!

    BRANCH

    MOBILE

    TELEPHONE

    OPERATING HOURS

    SOUTH

    Toby's Sports Abreeza Davao

    09189858622

    (082) 321-9677

    10:00 - 8:00

    Toby's Sports Limketkai CDO

    09189859384

    (088) 856-4615

    10:00 - 7:00

    Toby's Sports Glorietta 2

    09189858624

    (02) 7625-3732

    10:00 - 8:00

    Toby's Sports BGC FLAGSHIP

    09199228394

    (02) 8826-9189, (02) 8829-3551

    11:00 - 9:00

    Toby's Sports SM Southmall

    09189859489

    (02) 8254-8341

    Mon-Thurs 10:00 - 8:00 Fri-Sun 10:00-9:00

    Toby's Sports SM San Pablo

    09189858621

    (049) 521-4094

    10:00 - 7:00

    Toby's Sports SM Aura

    09190745317

    (02) 8478-8682

    Mon-Thurs 10:00 - 7:00 Fri-Sun 10:00-8:00

    Toby's Sports SM Mall of Asia

    09189859490

    (02) 8285-4934

    Mon-Thurs 10:00 - 7:00 Fri-Sun 10:00-8:00

    Toby's Sports SM Bacoor

    09189859488

    (046) 436-2446

    9:00 - 6:00

    CENTRAL

    Tobys Sports SM Angono

    09189903075

    (02) 8997-9256

    10:00-8:00

    Toby's Sports SM Taytay

    09189858499

    (02) 8661-2107

    10:00 - 7:00

    Toby's Sports SM Megamall

    09189858612

    (02) 8254-4383

    Mon-Thurs 10:00 - 8:00 Fri-Sun 10:00-9:00

    Toby's Sports SM Manila

    09189858614

    (02) 8254-4391

    Mon - Thurs 10:00-8:00 Fri - Sun 10:00 - 9:00

    Toby's Sports SM Cebu

    09189903091

    (032) 239-7081

    10:00 - 8:00

    Toby's Sports SM Seaside

    09189455131

    (032) 888-0015

    10:00-8:00

    Toby's Sports Robinsons Metro East

    09189903078

    (02) 8534-9850

    Mon-Thurs 10:00 - 8:00 Fri-Sun 10:00-9:00

    Toby's Sports Robinsons Ermita

    09189903098

    (02) 8567-2542

    Mon-Thurs 10:00 - 8:00 Fri-Sun 10:00-9:00

    Toby's Sports Greenhills

    09189903077

    (02) 8721-6243

    10:00 - 6:00

    Toby's Sports Shangri-La

    09189903079

    (02) 8534-9642, 8683-0135

    11:00 - 7:00

    Toby's Sports SM Megamall Tempo

    09474267959

    N/A

    Mon-Thurs 10:00 - 8:00 Fri-Sun 10:00-9:00

    Toby's Sports Ayala Feliz

    09189858613

    (02) 7903-9811

    10:00 - 8:00

    Toby's Sports SM Centerpoint

    09189858592

    (02) 8352-8391

    Mon-Thurs 10:00 - 8:00 Fri-Sun 10:00-9:00

    Toby's Sports Marquinton

    09190745316

    N/A

    10:00 - 7:00

    Toby's Sports Gateway

    09189858619

    (02) 8930-7495

    10:00 - 8:00

    NORTH

    Toby's Sports SM Marilao

    09285047506

    (044) 764-0477

    10:00 - 8:00

    Toby's Sports SM Baliwag

    09285047523

    (044) 792-1433

    10:00 - 8:00

    Toby's Sports SM Tarlac

    09189903093

    (045) 606-0275

    10:00 - 8:00

    Toby's Sports SM Legazpi

    09985834250

    (052)742-7024

    9:00 - 7:00

    Toby's Sports SM Dagupan

    09190745304

    (075) 523-4281

    10:00 - 8:00

    Toby's Sports SM Iloilo

    09285047504

    (033) 315-2217

    10:00 - 8:00

    Toby's Sports SM San Lazaro

    09189903092

    (02) 8351-2331

    Mon - Thurs 10:00-8:00 Fri - Sun 10:00 - 9:00

    Toby's Sports SM Fairview

    09285047510

    (02) 8832-8701

    Mon - Thurs 10:00-8:00 Fri - Sun 10:00 - 9:00

    Toby's Sports SM City Main

    09285047493

    (02) 8351-8607

    Mon - Thurs 10:00-8:00 Fri - Sun 10:00 - 9:00

    Toby's Sports SM Baguio

    09285047522

    (074) 443-3100

    10:00 - 8:00

    Toby's Sports Trinoma

    09189455133

    (02) 7901-3688

    10:00 - 7:00

    Toby's Sports SM The Block

    09285047507

    (02) 8234-2306, (02) 8442-0164

    Mon - Thurs 10:00-8:00 Fri - Sun 10:00 - 9:00

    Toby's Sports SM Pampanga

    09285047498

    (045) 649-1047

    10:00 - 8:00

    Toby's Sports SM Telabastagan

    09190745315

    (045) 403-9829

    10:00 - 7:00

    Toby's Sports UP Town

    09285047526

    (02) 8283-5898

    10:00 - 7:00


    FAQs

    Which branches offer the Chat & Collect service?
    Please check here for the participating stores www.tobys.com/chatandcollect

    What are the item/s that can be ordered? 
    Check our website and our social media pages for products you can order. Product availability per store vary. If there are items you wish to purchase that are not in the website, please contact the store to check availability.

    Is there a minimum purchase requirement? 
    There will be no minimum purchase requirement for customers.

    What time can I order item/s? 
    Orders can be processed and confirmed during the operating hours of the stores listed above. However, order processing may vary depending on MECQ/GCQ regulations in the area.

    How long can I reserve an item prior to payment?

    We can hold the item for you for 48 hours before releasing the item. For in demand items, we can only hold it for 3 hours without payment.

    Is there a cut-off time for ordering?

    Confirmed paid orders before 4PM will be available for pick-up on the same day. Confirmed paid orders beyond 4PM will be processed for pick-up the following day.

    When can I pick up my order?
    Store representative will inform customer what time his/her order will be available for pick-up. Pick-up can be done during store hours only. Please refer to cut-off times above.

    If I can’t pick it up, how can I get my order?
    If you cannot pick up your orders personally, you can have your items shipped via a third-party service. Booking of courier and booking fee must be shouldered by the customer

     I cannot pick up my order on the time provided, can I pick it up some other day?

    Yes, please inform the store when you plan to pick up your order. Please note the store can hold your paid order for two (2) days without charge. Store will start charging a storage fee of P100 per additional day.

    What if I receive the wrong order?

    Please contact the store immediately if you receive the wrong order. You may bring the item to store for replacement or have it shipped back to the store. Store will replace the order and will shoulder the shipping fees.

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