Now accepting orders for contactless pick up. ORDER NOW and #staystrongindoors.

Now accepting orders for contactless pick up. ORDER NOW and #staystrongindoors.

Toby's Sports

We are now offering easy and fast contactless pick-up at select Toby’s Sports stores with CHAT & COLLECT! Follow our easy instructions to get your hands on the best sports and fitness gear.

HOW TO ORDER

1.Browse our website for products you want to order. For a complete selection of products, please contact the store directly to check product availability.

 

2.Contact your chosen Toby’s Sports store directly via Viber/SMS during its operating hours. Store directory with individual Viber link is listed below. Please send the following information as the store needs these to process your inquiry/order:

    •        o Full Name
    •        Mobile Number
    •        Email Address
    •        Order/s (brand, type, and/or variant) with quantity

Submission of the following information gives consent to TOBY’S SPORTS, its affiliates and its service group to collect, use, store or otherwise process your personal data to verify, complete and deliver your purchase from said Company. Submission means you agree to the use of said data for analytics and commercial or marketing purposes; and agree to receive corporate communications from the Company and to the sharing of your information with its service providers who will deliver the items to your designated location.

TIP: For easy reference of store personnel, please send a screenshot of the product from our website via Viber.

 3.A branch representative will get in touch with you for your order confirmation with the below information. Do not pay prior to receipt of order confirmation

    •       Order #
    •       Full Name
    •       Mobile Number
    •       Email Address
    •       Order/s (brand, type, and/or variant) with quantity
    •       Total Amount

    HOW TO PAY

    1. The following modes of payment will be accepted. 
    •      o PayMaya
    •      o Credit Card (via PayMaya)
    •      Online Bank Transfer (BPI and BDO)
    •      o Bank Deposit (BPI and BDO)
    •      o GCash

    IMPORTANT: Available payment methods may vary per branch. Please contact the store directly for further assistance. Please note that we are not accepting installments at the moment.

    2. Proof of payment must be provided to the store. Once payment is confirmed, processing of order will begin. The following info will be sent to you by the branch representative:

    •     o Order #
    •     o Full Name
    •     o Mobile Number
    •     o Email Address
    •     o Order/s (brand, type, and/or variant) with quantity
    •     o Total Amount
    •     o Mode of Payment
    •     o Payment Status

    HOW TO RECEIVE ORDER

    1. A branch representative will inform customer what time his/her order will be ready for pick-up. For large orders, please ask our branch representative regarding our recommended vehicle size.
     
    2.Customer must pick up the item in the store or arrange for a courier to pick it up for delivery. You will be asked for your Name and Order Number, as well as the payment confirmation message when picking up your orders.
     
    3. If via courier, please make sure to provide the courier with your Name and Order Number. Please also note that we will take a photo of the items prior to pick up to make sure it was received by your courier in good condition. Toby’s Sports will not be liable for any losses or item damage while in transit. You may provide your courier with care reminders if necessary.
     
    4. Customer or courier to pick up the orders via our contactless pick-up inside the store.
     
    5. Store will only accommodate orders during its official store hours.
     
    6. Store can hold your paid order for two (2) days without charge. Store will start charging a storage fee of P100 per additional day.
     
    7. Success! Enjoy your gear and stay strong, indoors.

    STORE DIRECTORY

    These are the stores that are currently open for CHAT & COLLECT. We will add more stores soon!

    METRO MANILA

    BRANCH

    MOBILE PHONE - VIBER

    OPERATING HOURS

    ADDRESS

    Toby’s Sports Flagship Store BGC

    09199228394

    10:00 AM - 7:00 PM

    1F/2F C1 Building Bonifacio High Street Central, Taguig, 1634 Metro Manila

    Toby’s Sports SM Aura

    09190745317

    10:00 AM - 6:00 PM

    Level 4, SM Aura, Taguig

    Toby's Sports SM Megamall – Level 3

    09189858612

    10:00 AM - 6:00 PM

    3F Bldg. A, SM Megamall, 202 EDSA Cor. Dona Julia Vargas Ave. Ortigas Center, Ortigas Center, Mandaluyong, 1550 Metro Manila

    Toby’s Sports SM Megamall – UG

    09474267959

    10:00 AM - 6:00 PM

    Upper Ground Level, SM Megamall, 202 EDSA Cor. Dona Julia Vargas Ave. Ortigas Center, Ortigas Center, Mandaluyong, 1550 Metro Manila

    Toby’s Sports Shangri-La Plaza

    09189903079

    11:00 AM – 7:00 PM

    Ground Floor, Shangri-La Plaza, Shaw Blvd., Mandaluyong City

    Toby's Sports Glorietta 2

    09189858624

    10:00 AM - 6:00 PM

    Level 3 Ayala Center Makati City

    Toby's Sports SM North Edsa

    09285047493

    10:00 AM - 6:00 PM

    Level 2 EDSA cor. North Ave. Brgy. Bagong Pagasa, Quezon City

    Toby's Sports SM San Lazaro

    09189903092

    10:00 AM - 6:00 PM

    Felix Huertas St. cor. A.H. Lacson St. Brgy. 350 Zone 035 Sta. Cruz, Manila

    Toby’s Sports SM Fairview

    09285047510

    10:00 AM – 6:00 PM

    LG, SM Fairview, Quirino Highway cor. Regalado Ave., Brgy. Greater Lagro, Fairview, Quezon City

     

    Toby’s Sports SM Manila

    09189858614

    10:00 AM - 6:00 PM

    Ground Level, SM Manila, San Marcelino St, Ermita, Manila, 1000 Metro Manila

     

    Toby’s Sports SM Sta. Mesa

    09189858592

    10:00 AM - 6:00 PM

    Level 3, SM Sta. Mesa, Magsaysay Blvd. Corner, Araneta Ave., Sta. Mesa, Manila, 1016 Metro Manila

    Toby’s Sports SM Southmall

    09189859489

    10:00 AM – 6:00 PM

    Upper Ground Level, SM Southmall, Alabang-Zapote Road, Almanza Uno, Las Pinas, 1742, Metro Manila

     

    OUTSIDE METRO MANILA

     

    BRANCH

    MOBILE PHONE - VIBER

    OPERATING HOURS

    ADDRESS

    Toby's Sports SM Taytay

    09189858499

    10:00 AM - 5:00 PM

    Level 2, SM Taytay, Manila East Road Barangay, Taytay, 1920 Rizal

    Toby’s Sports SM Angono

    09189903075

    10:00 AM - 6:00 PM

    Upper Ground Floor SM Center Angono Manila East Road San Isidro Angono Rizal

    Toby’s Sports SM Bacoor

    09189859488

    10:00 AM – 6:00 PM

    Level 3, SM Bacoor, Emilio Aguinaldo Highway, Bacoor, Cavite City, 4102 Cavite

    Toby’s Sports SM San Pablo

    09189858621

    10:00 AM – 6:00 PM

    GF, SM City San Pablo, National Highway, San Rafael, Laguna

    Toby's Sports SM Marilao

    09232830607

    10:00 AM - 6:00 PM

    Level 2, SM Marilao, McArthur Highway, Brgy. Ibayo Marilao, Bulacan, 3019 Bulacan

    Toby's Sports SM Baliwag

    09285047523

    11:00 AM - 7:00 PM

    Ground Level, SM Baliwag, DRT Highway, Baliwag, Bulacan, 3006 Bulacan

    Toby's Sports SM Tarlac

    09189903093

    10:00 AM - 6:00 PM

    Level 2, SM Tarlac, McArthur Highway, San Roque, Tarlac City, 2300 Tarlac

    Toby's Sports SM Dagupan

    09190745304

    10:00 AM - 6:00 PM

    Level 2 AB Fernandez cor. Herrero St. Poblacion Dagupan City

    Toby’s Sports SM Baguio

    09285047522

    10:00 AM – 6:00 PM

    Monday - Wednesday

    Level 2, SM Baguio, Upper Session Road, Luneta Hill, Baguio, 2600, Benguet

    Toby’s Sports SM Cebu

    09189903091

    11:00 AM – 7:00 PM

    Upper Ground Level. SM City Cebu Main, Cebu City

    Toby's Sports SM Iloilo

    09285047504

    11:00 AM - 7:00 PM

    Lower Ground Level Benigno Aquino Ave. Mandurriao Iloilo City

    Toby's Sports SM Legazpi

    09985834250

    10:00 AM - 6:00 PM

    Level 2, 2081-2082 SM City Legazpi Brgy 37 Bitano Legazpi Albay

    Toby's Sports Limketkai CDO

    09189859384

    9:00 AM - 5:00 PM

    Ground Level, Limketkai Dr, Cagayan de Oro, 9000 Misamis Oriental

    Toby's Sports Abreeza Davao

    09189858622

    10:00 AM - 7:00 PM

    Abreeza Mall, Level 2, J.P. Laurel Ave, Bajada, Davao City, 8000 Davao del Sur

     

     

     

    FAQs

    Which branches offer the Chat & Collect service?
    Please check here for the participating stores www.tobys.com/chatandcollect

    What are the item/s that can be ordered? 
    Check our website and our social media pages for products you can order. Product availability per store vary. If there are items you wish to purchase that are not in the website, please contact the store to check availability.

    Is there a minimum purchase requirement? 
    There will be no minimum purchase requirement for customers.

    What time can I order item/s? 
    Orders can be processed and confirmed during the operating hours of the stores listed above. However, order processing may vary depending on MECQ/GCQ regulations in the area.

    How long can I reserve an item prior to payment?

    We can hold the item for you for 48 hours before releasing the item. For in demand items, we can only hold it for 3 hours without payment.

    Is there a cut-off time for ordering?

    Confirmed paid orders before 4PM will be available for pick-up on the same day. Confirmed paid orders beyond 4PM will be processed for pick-up the following day.

    When can I pick up my order?
    Store representative will inform customer what time his/her order will be available for pick-up. Pick-up can be done during store hours only. Please refer to cut-off times above.

    If I can’t pick it up, how can I get my order?
    If you cannot pick up your orders personally, you can have your items shipped via a third-party service. Booking of courier and booking fee must be shouldered by the customer

     I cannot pick up my order on the time provided, can I pick it up some other day?

    Yes, please inform the store when you plan to pick up your order. Please note the store can hold your paid order for two (2) days without charge. Store will start charging a storage fee of P100 per additional day.

    What if I receive the wrong order?

    Please contact the store immediately if you receive the wrong order. You may bring the item to store for replacement or have it shipped back to the store. Store will replace the order and will shoulder the shipping fees.

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