Now accepting orders for contactless pick up. ORDER NOW and #staystrongindoors.

Now accepting orders for contactless pick up. ORDER NOW and #staystrongindoors.

You may reach us at Landline: 8651-7780 Sms/Viber: 0929-1937333/0919-0745284

You may reach us at Landline: 8651-7780 Sms/Viber: 0929-1937333/0919-0745284

Operating Hours: 9:00AM - 5:00PM, Mondays - Fridays (Closed during holidays)

Operating Hours: 9:00AM - 5:00PM, Mondays - Fridays (Closed during holidays)

Toby's Sports

We are now offering easy and fast contactless pick-up at select Toby’s Sports stores with CHAT & COLLECT! Follow our easy instructions to get your hands on the best sports and fitness gear.

HOW TO ORDER

1.Browse our website for products you want to order. For a complete selection of products, please contact the store directly to check product availability.

 

2.Contact your chosen Toby’s Sports store directly via Viber/SMS during its operating hours. Store directory with individual Viber link is listed below. Please send the following information as the store needs these to process your inquiry/order:

    •        o Full Name
    •        Mobile Number
    •        Email Address
    •        Order/s (brand, type, and/or variant) with quantity

Submission of the following information gives consent to TOBY’S SPORTS, its affiliates and its service group to collect, use, store or otherwise process your personal data to verify, complete and deliver your purchase from said Company. Submission means you agree to the use of said data for analytics and commercial or marketing purposes; and agree to receive corporate communications from the Company and to the sharing of your information with its service providers who will deliver the items to your designated location.

TIP: For easy reference of store personnel, please send a screenshot of the product from our website via Viber.

 3.A branch representative will get in touch with you for your order confirmation with the below information. Do not pay prior to receipt of order confirmation

    •       Order #
    •       Full Name
    •       Mobile Number
    •       Email Address
    •       Order/s (brand, type, and/or variant) with quantity
    •       Total Amount

    HOW TO PAY

    1. The following modes of payment will be accepted. 
    •      o PayMaya
    •      o Credit Card (via PayMaya)
    •      Online Bank Transfer (BPI and BDO)
    •      o Bank Deposit (BPI and BDO)
    •      o GCash

    IMPORTANT: Available payment methods may vary per branch. Please contact the store directly for further assistance. Please note that we are not accepting installments at the moment.

    2. Proof of payment must be provided to the store. Once payment is confirmed, processing of order will begin. The following info will be sent to you by the branch representative:

    •     o Order #
    •     o Full Name
    •     o Mobile Number
    •     o Email Address
    •     o Order/s (brand, type, and/or variant) with quantity
    •     o Total Amount
    •     o Mode of Payment
    •     o Payment Status

    HOW TO RECEIVE ORDER

    1. A branch representative will inform customer what time his/her order will be ready for pick-up. For large orders, please ask our branch representative regarding our recommended vehicle size.
     
    2.Customer must pick up the item in the store or arrange for a courier to pick it up for delivery. You will be asked for your Name and Order Number, as well as the payment confirmation message when picking up your orders.
     
    3. If via courier, please make sure to provide the courier with your Name and Order Number. Please also note that we will take a photo of the items prior to pick up to make sure it was received by your courier in good condition. Toby’s Sports will not be liable for any losses or item damage while in transit. You may provide your courier with care reminders if necessary.
     
    4. Customer or courier to pick up the orders via our contactless pick-up inside the store.
     
    5. Store will only accommodate orders during its official store hours.
     
    6. Store can hold your paid order for two (2) days without charge. Store will start charging a storage fee of P100 per additional day.
     
    7. Success! Enjoy your gear and stay strong, indoors.

    STORE DIRECTORY

    These are the stores that are currently open for CHAT & COLLECT. We will add more stores soon!

    BRANCH VIBER # LANDLINE STORE HOURS
    Flagship BGC 639199228394 (02) 8826-9189, (02) 8829-3551 Sun-Thu 11:00AM - 9:00PM
    Fri-Sat 11:00AM - 10:00PM
    Megamall - Level 3 639189858612 (02) 8254-4383 10:00AM - 10:00PM
    Megamall - Upper Ground Level 639474267959 N/A 10:00AM - 10:00PM
    SM Aura Premier 639190745317 (02) 8478-8682 10:00AM - 10:00PM
    SM Taytay 639189858499 (02) 8661-2107 10:00AM - 9:00PM
    Limketkai CDO 639189859384 (088) 856-4615 10:00AM - 8:00PM
    Abreeza Davao 639189858622 (082) 321-9677 Mon-Sat: 10:00AM - 8:00PM
    Sun: 10:00AM - 6:00PM
    SM Angono 639189903075 (02) 8997-9256 Mon-Thu 10:00AM - 9:00PM
    Fri-Sun 10:00AM - 10:00PM
    SM Marilao 639285047506 (044) 764-0477 10:00AM - 10:00PM
    SM Baliwag 639285047523 (044) 792-1433 10:00AM - 10:00PM
    SM Tarlac 639189903093 (045) 606-0275 10:00AM - 10:00PM
    SM Legazpi 639985834250 (052)742-7024 10:00AM - 9:00PM
    SM Dagupan 639190745304 (075) 523-4281 Mon-Thu 10:00AM - 9:00PM
    Fri-Sun 10:00AM - 10:00PM
    SM Iloilo 639285047504 (033) 315-2217 10:00AM - 10:00PM
    SM San Lazaro 639189903092 (02) 8351-2331 10:00AM - 10:00PM
    Glorietta 2 639189858624 (02) 7625-3732 10:00AM - 9:00PM
    SM Fairview 639285047510 (02) 8832-8701 10:00PM - 10:00PM
    SM San Pablo 639189858621 (049) 521-4094 10:00AM - 10:00PM
    SM Mall of Asia 639189859490 (02) 8285-4934 10:00AM - 10:00PM
    SM Southmall 639189859489 (02) 8254-8341 10:00AM - 10:00PM
    SM City Main 639285047493 (02) 8351-8607 10:00AM - 10:00PM
    SM Baguio 639285047522 (074) 443-3100 10:00AM - 10:00PM
    SM Manila 639189858614 (02) 8254-4391 10:00AM - 10:00PM
    Trinoma 639189455133 (02) 7901-3688 Mon - Thu: 10:00AM - 8:00PM
    Fri - Sun: 10:00AM - 9:00PM
    SM The Block 639285047507 (02) 8234-2306, (02) 8442-0164 10:00AM - 10:00PM
    SM Pampanga 639285047498 (045) 649-1047 10:00 AM - 10:00 PM
    SM Seaside 639189455131 (032) 888-0015 10:00AM - 10:00PM
    SM Cebu 639189903091 (032) 239-7081 10:00AM - 10:00PM
    SM Telabastagan 639190745315 (045) 403-9829 10:00AM - 10:00PM
    Robinsons Metro East 639189903078 (02) 8534-9850 10:00AM - 10:00PM
    Robinsons Ermita 639189903098 (02) 8567-2542 10:00AM - 10:00PM
    Shangri-La 639189903079 (02) 8534-9642, 8683-0135 11:00AM - 9:00PM
    Greenhills 639189903077 (02) 8721-6243 Mon - Thur: 10:00AM - 7:00PM
    Fri - Sun: 10:00AM - 8:00PM
    SM Bacoor 639189859488 (046) 436-2446 10:00AM - 9:00PM
    Ayala Feliz 639189858613 (02) 7903-9811 10:00AM - 9:00PM
    SM Centerpoint 639189858592 (02) 8352-8391 10:00AM - 10:00PM
    Gateway 639189858619 (02) 8930-7495 10:00AM - 8:00PM
    UP Town Center 639285047526 (02) 8283-5898 10:00AM - 9:00PM
    KCC Gensan 639173150458 10:00AM - 9:00PM
    Xentro Mall Calapan 639367254299
    '639219880782
    9:00AM - 9:00PM
    Robinsons North Tacloban 639171190366 10:00AM- 7:00PM
    Robinsons Dumaguete 639776592253 10:00AM - 8:00PM
    Robinsons Ormoc 639459731131 10:00AM - 7:00PM
    SM Lipa 639223848168 10:00AM - 9:00PM
    SM City Bacolod 639179512915 10:00AM - 10:00PM
    SM Valenzuela (02) 8291-9492 10:00AM - 10:00PM
    Robinsons Iligan 639562418456 10:00AM - 7:00PM
    SM Calamba 639327656692 10:00AM - 10:00PM
    SM Sta. Rosa (049) 534-4325 10:00AM -9:00PM
    Festival Supermall (02) 8828-7616 11:00AM - 8:00PM
    Alabang Town Center (02) 8836-8866 11:00AM - 8:00PM
    SM Dasmarinas (046) 432-3138 10:00AM - 9:00PM
    SM City Rosario (046) 489-1860 10:00AM - 9:00PM
    SM Trece Martirez 639178420625 (046) 416-7647 10:00AM - 9:00PM
    SM Molino (046) 474-3074 10:00AM - 9:00PM

    FAQs

    Which branches offer the Chat & Collect service?
    Please check here for the participating stores www.tobys.com/chatandcollect

    What are the item/s that can be ordered? 
    Check our website and our social media pages for products you can order. Product availability per store vary. If there are items you wish to purchase that are not in the website, please contact the store to check availability.

    Is there a minimum purchase requirement? 
    There will be no minimum purchase requirement for customers.

    What time can I order item/s? 
    Orders can be processed and confirmed during the operating hours of the stores listed above. However, order processing may vary depending on MECQ/GCQ regulations in the area.

    How long can I reserve an item prior to payment?

    We can hold the item for you for 48 hours before releasing the item. For in demand items, we can only hold it for 3 hours without payment.

    Is there a cut-off time for ordering?

    Confirmed paid orders before 4PM will be available for pick-up on the same day. Confirmed paid orders beyond 4PM will be processed for pick-up the following day.

    When can I pick up my order?
    Store representative will inform customer what time his/her order will be available for pick-up. Pick-up can be done during store hours only. Please refer to cut-off times above.

    If I can’t pick it up, how can I get my order?
    If you cannot pick up your orders personally, you can have your items shipped via a third-party service. Booking of courier and booking fee must be shouldered by the customer

     I cannot pick up my order on the time provided, can I pick it up some other day?

    Yes, please inform the store when you plan to pick up your order. Please note the store can hold your paid order for two (2) days without charge. Store will start charging a storage fee of P100 per additional day.

    What if I receive the wrong order?

    Please contact the store immediately if you receive the wrong order. You may bring the item to store for replacement or have it shipped back to the store. Store will replace the order and will shoulder the shipping fees.

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