You may reach us through support@tobys.com or our hotline number, 8651-7700.

You may reach us through support@tobys.com or our hotline number, 8651-7700.

Operating Hours: 9:00AM - 5:00PM, Mondays - Fridays (Closed during holidays)

Operating Hours: 9:00AM - 5:00PM, Mondays - Fridays (Closed during holidays)

Chat with us using the widget found on the lower right of the page.

Chat with us using the widget found on the lower right of the page.

Toby's Sports
      1. 1. The validity of refund requests will be at the sole discretion of Toby’s Sports.

      1. 2. If you choose to refund, the type of your refund and the lead time will depend on the payment method used for your order. See below.


      1. 3. For COD (Cash-on-Delivery) Payments, refund will be done thru online store voucher.

      1. 4. All refunds for online transactions will be processed online, and not in the physical branches. Toby’s Sports branches will not be able to give you a cash refund.

    1. 5. Online store vouchers can only be used in the online store and not in the physical store.
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