Men’s Basketball Gear
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Toby’s Sports allows a 15-day return or exchange on products purchased from the website. However, we will be needing necessary documents and information to process your return. Scroll down below to find the steps for your return or exchange requests.
There are some general rules that govern all return or exchange requests. These are:
1. Items not valid for a return or exchange are: underwear, consumable products (such as nutrition, supplements, energy gels, etc), swimwear, gift certificates, and store vouchers.
2. The item should be returned within 15 days upon receipt of the item.
3. All customers making a return or exchange request must fill out a Return Request (click here).
4. The RETURN SLIP (printed copy included in your parcel) and the complete product packaging should be in order and must be submitted along with the receipt or proof of purchase.
5. For electronic gadgets, customer must ensure that usernames and passwords are deleted.
We are pleased to inform you that return transactions are easier now via LBC. Orders that are approved for return may now be coursed through any LBC branch nationwide. For a step-by-step guide on how to return via LBC, refer to the table below: